FAQs

What we need to know before you order a floor

Most people don't rent a dance floor every day.  These questions and answers can help guide you through the process of ordering just the right dance floor for your event.

We have several floors:

Specialty Floors:   Windsor Oak Parquet, New England Plank, B & W Chex, Wood look vinyl (best for outdoors) All White and All Black.

These floors come in 3 x 4 panels and can be used, for the most part, in any combination with one another. These are all panels we have on hand and the lead time is less than for the custom or luxury floors.

Our Plexiglass floors come in white and black and they are 3 x 3 panels and are a mid-range item between "Specialty" and "Luxury".

Our Custom Floors are the plexiglass panels with colored appliqué (phone for selection of available colors) and they are a labor intensive floor to create and after each use, the appliqué is removed and the panel reconditioned.  Because of the labor and expense in preparing a Custom Floor, a non-refundable deposit of 50% is required in advance for these floors.

Our Luxury Floors are The Versa Floor panels, which we have ordered in the 3 x 3 rather than the 3 x4 because we felt it would give more options for mixing and matching with the plexiglass floors.   These have a variety of inserts and can be customized to a much higher degree than any of our other floors.  See our FAQ page on Versa Floors HERE.

Additional Charges: Not all deliveries are created equal.  Some circumstances dictate that additional costs are incurred.  See our page on "Additional Costs" for a general idea on any additional costs for your area or type of delivery.

1. What size floor do I need?

A.  Floor sizes depend upon a number of things:

      1) How many people?

a.) generally, only one third to one half of the party will be dancing at any given time.  Depending upon your event, you should decide which applies more.

2.)  How big is the space?
Unobstructed space is crucial.  Check the event location for the following:

a.) Stairs, posts, entertainment systems, couches, bushes, and or planters often are overlooked in planning for dance floors.

b.) Consider what else you need to put in the space available.  Tables and chairs can consume valuable space and should be considered when planning an event.  Stages and or D.Js also take space.  Some D.Js take more space so check with them  beforehand.

go to top of page

3.) Type of Event:

a.) Weddings, office parties and birthday parties can usually figure that about 1/3 of the people will be dancing, due to people visiting and or doing other things related to serving and hosting.

b.)  Jewish events usually involve at least half of the party and should err on the side of "better too much than too little."

c.) Proms and grad parties have large turnouts and enthusiastic participation so figure half and then some.

4.) Consider the shape that will best fit.

a.) Rectangle and square floors are most popular.

b.) Custom shapes are available, but are tricky and require accurate measurements.  Hayden staff are available for site measurements at an additional charge.

c.) Hayden uses only California Portable dance floors that measure 3'x 4'.  These panels must face in the same direction, i.e., the 3' side of one panel must fit against the 3' side of the next panel.  The same applies to the 4' side of the panel, which must fit with the 4' side of the adjacent panel.

A great number of floor sizes are possible as long as one side is divisible by 3' and the other is divisible by 4'.

Thus, a 12' x 12'  is possible; a 15'x15' is not. In that case, we would recommend a 15' x 16' floor.

go to top of page

5.)    Location.

a.) Is the event inside or outside? Inside a tent is still considered outside because no tent is waterproof.

Certain floors can go outside, while others are not  recommended.  Wood, for example, should only go inside while wood vinyl is made to go outside in the elements, and looks like wood.  Our Versa Floors will not be used outside except as stated on our VERSA FAQs Page which we recommend you read before ordering a Luxury Floor.

While white is okay for outside, black absorbs the heat of the sun and can be ruined if put outside without special precautions at additional cost.

b.)  What kind of surface will the floor be going on? 

Inside it might be carpet, hardwood, tile or marble.  While Hayden takes every precaution to protect your surface, we cannot be held responsible for any blemishes that might happen. 

Hardwood and marble should be protected with a painters tarp that can be provided by Hayden.

Fortunately, our precautions have prevented any damage in the past and we are confident that this record will be maintained.

Outside, the floor might be installed on top of grass, dirt, sand, asphalt, cement, brick or even a tennis court.   Tennis courts and terrazzo tile are also delicate and should be protected.  

Dirt and sand carry an extra charge for difficulty of installation.

go to top of page

6.)    Timed Deliveries

Timed deliveries depending on time of year, are available but not encouraged.

Unpredictable Southern California traffic conditions, distance to venue, etc., all must be taken into consideration.

Not all events will qualify.

Those that do are subject to an additional charge.

In addition, our policy on "Stand-by" time is that we set up a 2-3 hour "window".  If location is not accessible at that time, 1/2 hour consideration will be given. 

Beyond that, Stand-by time will be charged at $150 per half-hour.

7.)    Late Night

Some venues will require that your event strikes directly upon its completion.  Late night pick ups are available at a charge of $150 for greater LA Area and additional for areas farther out. See our page on Additional Costs for a more complete list and general idea of what extra costs will be for your area.  Extra Costs

Proper scheduling requires advanced notice to ensure our ability to coordinate your event with others.

go to top of page

8.)    Sundays

Scheduling for Sundays is available at an additional charge.

9.)  Custom & Luxury Floors

Custom floors are a single use order.  We have to create them, specific to your order, prior to date of installation.  This requires that we confirm your order much longer in advance than we would for the regular floors.  The application of color or design requires much more work and removing the single use surface after use also requires considerable extra time and labor. 

However, there is a certain sense of exclusivity that comes with knowing that no one before you has danced on that floor and no one after you will step where you stepped!  Truly, an "in the moment" experience! 

Of course, the other advantage of having a floor custom colored or  luxury floor designed to your surroundings makes every moment special!  Every photograph, every memory, color coordinated because you took the extra time and made the effort to make it all that more special!

Phone at least 4 weeks in advance to inquire.

Can I order a floor myself?  Or do I need to hire an event planner?

Although individuals can and have done the ordering on their own, it is always best to hire an event planner when possible.  The reason is that the professionals know the obstacles and the requirements for events, indoors and outdoors and have a better idea of what is needed and where and there is much less back and forth that needs to be done, saving all of us time and limits the potential for any confusion or mix-up.  Professionals do this sort of thing every day and they can make it appear effortless and you will find that they are often worth more than what it costs to bring them in!

Doing it yourself can be more laborious than you would expect.  The wear and tear on your nerves and the chances for confusion or missed specifications multiplies when you do-it-yourself. 

In the long-run, a good event planner can save you both money and frayed nerves.  Making it more possible for you to do less and enjoy your event more.

 

DAMAGE

All of our floors require maintenance and reasonable care and use by the client will ensure that our panels are not damaged through neglect or alteration.  That means that the client is responsible for damages brought on by broken glass or china or any other "non-dance" related issues

Further, the client is not to attempt to alter or modify any of our panels or surfaces by any means whatsoever.  No painting, no stickers, no applications of any sort are to be used by the client to "do-it-yourself" customize any of our  floors.  Client is responsible for the repair, restoration or replacement of any panels damaged by neglect, alteration or misuse.

That being said, we do not hold client responsible for the usual and expected wear and tear of the floors from normal use.  We clean and polish our floors after every use and we give our clients the best maintained panel surfaces in the business. 

go to top of page

Site developed and maintained
by
Walking Sky
© Walking Sky, March 2003-
All Rights Reserved

Contact Webmaven